This policy explains how Continue Longevity Indonesia ("we") collects, uses and protects your personal data when you use this site, consult with us, shop, or use the member app. We process personal data in line with Indonesia's Law No. 27 of 2022 on Personal Data Protection.
Data we collect
- Data you give us: name, phone or WhatsApp number, email, delivery address, and the content of messages or forms you send.
- Order data: products bought, quantities, order value, payment and delivery status.
- Usage data: pages visited, device, browser and where your visit came from (for example an ad or a link), through cookies and analytics tools.
- Member app data: if you become a member, the information you enter in the Continue app.
How we use it
- To process and deliver orders, including contacting you about them.
- To answer your consultations and questions.
- To give you access to the member app.
- To improve the site and our service, and to measure advertising.
- To meet legal obligations and prevent fraud.
Who we share it with
We do not sell your personal data. We share it only as needed with delivery services, payment providers, technology providers that help us run the site and app, advertising and analytics platforms (usage data), and authorities where the law requires it.
Cookies
This site uses cookies for the cart, language preference and analytics. You can delete or block cookies in your browser settings, but some features may stop working.
Retention and security
We keep data as long as needed for the purposes above or as required by law, then delete or anonymise it. We protect it with limited access and encrypted connections (HTTPS).
Your rights
You may request a copy of your data, correct it, delete it, or withdraw consent to its processing. Contact us through WhatsApp consultation and we will respond within a reasonable time.
Changes
We may update this policy. The date of the latest update is shown on this page.
